Refund Policy
Once your returned item is received and inspected, we process refunds quickly and transparently.
Refund Timeline
| Payment Method | Refund Time |
|---|---|
| Cash on Delivery | Bank transfer within 5 - 7 working days |
| Online Payment (bKash / Nagad / Card) | Refunded to the original account within 3 - 5 working days |
How Refunds Work
- Submit a return request from your Account > Orders page.
- Our team approves and schedules pickup.
- The item is inspected within 24 hours of arrival.
- Approved refunds are initiated immediately.
Partial Refunds
In some cases, a partial refund may be issued (for example, if an item is returned damaged or missing parts) — but we will always contact you first to explain.
Questions?
Email support@manswall.com with your order number and we will sort it out.